Straight facts, no fluff

The staff was friendly, with notable dedication from Chandra at reception and breakfast. Our location was great, centrally positioned. Unfortunately, the cleanliness left much to be desired, with dirty carpets and unkempt bathrooms reported. Noise levels were disruptive, and maintenance issues were evident, impacting our overall satisfaction during our two-night stay.

The stay was fantastic! The beds were incredibly comfortable, and the room was spacious with a nice sitting area perfect for relaxing after a long day. The staff went above and beyond to ensure everything was perfect and the location was super convenient for all our local exploration.

The breakfast options could use some improvement.

This hotel was a great match for exploring town in Blue Springs and provided good value for the price. The refrigerator worked well for our cooler food, which was a nice convenience. Check your reservation carefully to avoid extra charges.

the stay at surestay plus hotel by best western was pleasant. the front desk staff was very friendly and even opened the hot tub for us after hours. the hotel had a great dog policy, and the breakfast had several tasty choices.

the breakfast options could use some improvement.

Comfortable, Comfortable, Comfortable

I can't get over how cozy the King Room was, especially with the nice sitting area perfect for winding down! The warm indoor pool and hot tub were such a treat after a long day. Plus, the staff went out of their way to ensure I had everything I needed

strongly recommend 🥰🏨

The automatic fragrance at the front desk triggered my asthma, and the staff didn't show concern. The hot tub was poorly maintained and had a clump of bleach, which was off-putting. Although the room appeared clean, it had a dirty bathroom floor and an unappealing shower curtain. The breakfast selection could have been replenished better.

I enjoyed my stay at Surestay Plus Hotel. The friendly staff made us feel welcome right from check-in. They offered assistance with our needs and were attentive throughout our stay. The indoor pool area felt clean, and it was nice to relax after a long day. Our room had comfortable beds, which made for a great night’s sleep. However, the breakfast options could use some improvement. There were limited choices, and on the weekend, the counters were sticky and not well-maintained. Also, we faced a delay in resolving a billing issue at check-in, which caused some frustration. Overall, the hotel location is convenient, but there are definitely areas for improvement, especially regarding breakfast variety and cleanliness in dining areas.

I loved the welcoming atmosphere and the heated indoor pool was a delight! The breakfast choices could be better, but overall, a great family stay. 😊

Indoor pool area was clean and enjoyable.

Our stay was plagued by issues. The breakfast was limited and often lacked variety, leaving us frustrated each morning. The overall maintenance of the facilities seemed lacking, with several details being overlooked.

Good beds, close to fun!

Had a solid night here. The beds were super comfy and our room was quiet enough for some good sleep. The staff at the front desk seemed a bit off though, didn’t really help much when we had questions. Breakfast was kinda weak, just a small selection. Overall, good location for shopping.

The stay at Surestay Plus Hotel By Best Western was pleasant. The front desk staff was very friendly and accommodating, assisting with my requests promptly. The room was clean and comfortable, providing a conducive environment for work and rest. I particularly appreciated the well-maintained business center, which made it easy to complete my presentations and manage work tasks efficiently.

Breakfast options were limited and could use some improvement.

The indoor pool area was well-maintained and clean.

The hot tub was not in working condition during my stay.

The automatic fragrance dispenser near the front desk triggered my asthma, making for an uncomfortable stay. The hot tub was filthy, and the unresolved billing issues at checkout added to our frustration.